“During the day you can see counselors…but who are you to talk to at night?” – Amanda, Team Leader at LETSS

While there are many over the phone support services for those in need, it can be challenging when the person on the other end perhaps hasn’t had the same experience.

LETSS (Lived Experience Telephone Support Service), a service run by Links to Wellbeing, help provide a mental health support service to those within the Adelaide metro area. LETSS utilise lived experience peer workers, people who have dealt with their own mental health issues, to provide support to those in need. It’s not only for those suffering themselves, but also friends, families or even carers for those with mental health issues. With mental health being such a big issue these days, particularly for young people, it would be comforting for many to know the person they’re chatting to has also been through something similar.

So what exactly do LETSS do? Who are their support workers and why are they helping out?

Wavelength spoke to Linda Sims, from Links to Wellbeing and Amanda, a team leader at LETSS, about the services they provide to those going through a tough time.

If this story raises any issues for you, you can contact Lifeline on 13 11 14, and LETSS on 1800 013 755 or visit their website.

Airdate: April 15, 2019

Reporter: Arjuna Ganesan

Photo: Unsplash

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